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YOUR DATA MATTERS

49jilicc Privacy Policy: How We Handle Your information

This Privacy Policy explains exactly what information 49jilicc collects when you use your account, how we use it, and the choices available to you. We have written it plainly so you can read it without legal training and act on what you find.

  • Account data handled with care
  • Maya, PESONet and Bank Transfer records traceable by you
  • Support contact available for any privacy question
  • Applies to all eligible regions where local law permits
POLICY AT A GLANCE

What This Privacy Policy Covers and How It Works

When you open an account and use it — whether that means reviewing your Maya wallet confirmation, tracing a PESONet settlement trail, or checking a Bank Transfer reference number — certain information passes through our systems. We collect what is necessary to run your account, process your transactions, and respond to your support requests. That includes the details you submit at registration (name, contact information, and identity documents where required), your transaction history with payment reference numbers you can screenshot and cite, and technical signals such as device type and session data that help us keep your account secure. We do not sell your personal information to third parties for their own marketing purposes. Where we share data with processors — for example, to confirm a payment rail settlement or carry out account verification — we require those processors to handle your data only for the task we have contracted them to do. Your payment records, including Maya confirmations and Bank Transfer references, remain linked to your account and are accessible through your account dashboard after login. Availability of this service depends on local law and eligible regions. If you have a question about any specific record, our support team can walk you through where to find it.

  • Maya wallet confirmation

  • PESONet settlement trail

  • Bank Transfer reference

  • Account dashboard records

  • Support contact for data queries

INSIDE AND OUTSIDE

Where This Policy Applies and Where It Stops

Not every service connected to your account falls under this policy. Understanding the boundary helps you know who to contact when a question arises. The four areas below show what is inside our policy, what is adjacent to it, and what sits outside it entirely.

  • Account Access and Registration

    Any information you submit to open and maintain your account — including identity details, contact information and login credentials — is covered fully by this policy. You can request a review of this data through our support channel.

  • Transaction Records

    Payment activity processed through your account, including Maya confirmations, PESONet settlement entries and Bank Transfer reference numbers, is recorded under this policy and accessible in your account history.

  • Site Content and Game Sessions

    Your game session activity within the 49jilicc platform — such as rounds played and account balance movements — is covered here as part of your account record. It is not shared outside our systems except where required by applicable law.

  • Third-Party Services

    Payment processors, identity verification providers and network infrastructure we use operate under their own privacy terms. Once data leaves our systems to complete a transaction or verification step, their policy governs. We require contractual data-handling standards from each processor.

YOUR PRIVACY CHOICES

Practical Steps You Can Take Under This Policy

You have concrete options when it comes to the personal data we hold. Reviewing your account records is the natural starting point: your transaction history — including Maya wallet entries, PESONet settlements and Bank Transfer references — is visible in your account dashboard after login. If you notice an error in your registered contact details or name, you can raise a correction request through our support channel and we will process it once identity is confirmed. Where you believe data we hold is no longer accurate or necessary, you can ask us to review it. We will respond to each request and tell you what action we have taken or, where we are unable to act, explain why. For questions about retention — how long we keep specific records — our support team can give you the applicable period for the record type you ask about. All requests are handled on a case-by-case basis in line with this policy and applicable local law.

  • Review Your Records

    Log in and open your account dashboard to see transaction history, including payment reference numbers for Maya, PESONet and Bank Transfer entries. Screenshot any record you need for support contact.

  • Correct Account Details

    Contact support with the detail you need corrected. We will confirm your identity first, then update the record and let you know once the change is applied.

  • Raise a Data Question

    If you are unsure what data we hold or why, send us a message through the support route listed in the Contact section below. We respond to each query individually and do not issue generic, template replies.

  • Request Data Retention Details

    Ask our support team for the retention period that applies to a specific record type. We will confirm the period and the reason it is set at that duration, in line with applicable local law.

REACH OUR TEAM

How to Contact Us About This Privacy Policy

Three routes are open to you for any question related to this policy. Pick the one that suits your situation — a quick chat message for account-record questions, email for a formal written request, or in-account messaging if you are already logged in and want to keep everything in one place.

  • Live Chat Support

    Open the chat window from any page on 49jilicc. Useful for quick questions about where to find a specific transaction record or how to read a Maya or Bank Transfer confirmation in your history.

  • Email Request

    For formal privacy requests — corrections, retention queries, or written confirmation of what data we hold — send an email through the address listed in your account settings under Contact Support.

  • In-Account Messaging

    If you are logged in, the in-account message thread links your query directly to your account record, which speeds up review. Use this for any question that requires us to look at your specific account data.

HOW WE PROTECT IT

Data Handling, Cookies, Retention and Account Security

Our approach to the data we hold is built around keeping it accurate, accessible to you and protected from unauthorised access. Each of the four areas below describes a specific practice you can verify through your account or by contacting support.

  • Data Storage and Security

    Account data is stored on systems with access controls limited to personnel who need it to operate your account or respond to your support request. We do not store payment credentials — Maya, PESONet and Bank Transfer transactions are processed through the payment rail, not stored as raw card or wallet data on our end.

  • Cookies and Session Data

    We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies, where used, are set to collect aggregated data only — they do not identify you individually. You can manage cookie preferences through your browser settings.

  • Retention Periods

    We keep account records for the period required by applicable law and our operational obligations. Transaction records linked to Maya confirmations, PESONet entries and Bank Transfer references are retained for the period necessary to handle disputes and support requests. Ask support for the specific period that applies to your record type.

  • Policy Updates

    When this policy changes in a material way, we post a notice on 49jilicc and update the effective date shown at the bottom of the policy page. Continuing to use your account after a posted update means you have seen the change. For significant changes, we will send a direct notification to your registered contact detail.

POLICY QUESTIONS ANSWERED

Common Questions About Your Privacy on 49jilicc

These are the questions we receive most often about data, records and privacy choices. Each answer is specific to how 49jilicc handles your account.

What personal information does 49jilicc collect when I open an account?

We collect the details you submit at registration — name, contact information and identity documents where required. After your account is active, we also record transaction activity, including Maya, PESONet and Bank Transfer references, and technical session data used to keep your account secure.

Can I see all the data that 49jilicc holds about me?

Yes. Your transaction history and account details are visible in your dashboard after login. For a broader picture of what we hold, send a request through live chat or email. We will confirm what records exist for your account and, where permitted, provide copies.

How do I correct a mistake in my account details?

Contact support through live chat, email or in-account messaging. We will ask you to confirm your identity first, then review the detail you want corrected. Once verified, we apply the change and let you know. Corrections are handled individually, not through automated forms.

Does 49jilicc share my data with third parties?

We share data only with processors who carry out specific tasks — payment rail confirmation, account verification — under contracts that restrict their use to that task only. We do not share your data with third parties for their own marketing. Your payment records stay linked to your account.

How long does 49jilicc keep my account and transaction records?

Retention periods depend on the record type and applicable local law. Transaction records tied to Maya, PESONet and Bank Transfer activity are kept for the period needed to handle disputes and respond to support requests. Ask our support team for the specific period that applies to your account.

What happens to my data if this policy changes?

We post a notice on 49jilicc and update the effective date on the policy page. For material changes, we send a notification to your registered contact detail. Continued use of your account after the posted notice means you have acknowledged the update.